Shipping & general terms
Shipping fees :
Flat rate of 11.99$
Free shipping for all orders over 85$ everywhere in Canada.
We guarantee customer satisfaction. If you are not satisfied with your purchase, an exchange for an item of equal value or a refund is allowed. The return of items is at the expense of the customer. We accept exchange or refund for a period of 30 days after purchase. Item must be returned in its original condition. Any damaged product will not be exchanged or refunded. An administration fee of CDN $ 3.00 for Canada and $ 5.00 CDN for other countries will be applicable to any refunds on sale items in the Lily et James online store.
Final sale for imperfect products. No exchange or refunds for those items.